And I forgot to mention, that I've finally cracked it with the way that work handles (and i use the term loosely) bugs with the application I work on.
It's just a whole bunch of bullshit emails, with everyone adding their $0.02 worth - and then I have to manually transfer them across to a spreadsheet - which can be deleted by anyone who has access to our network - i.e anyone. grrr...
We are still waiting for the 'be all and end all' application to come out which is aparently going to 'revolutionise' the way we deal with clients. NOT.
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